We want to make sure you receive your cheese order, so if you have any questions on the below, please do not hesitate to contact us before you place your order.
Please note delivery dates over Christmas + New Year:
Tuesday 18 Dec - last Interstate delivery orders accepted and dispatched - order by 2:30pm
Wednesday 19 to Monday 24 Dec (including Saturday 23 + Sunday 24 Dec) - Melbourne only delivery
Christmas Day + Boxing Day - Closed - Orders will be accepted, although not dispatched until Wednesday 27 Dec
Wednesday 27 to Monday 31 Dec - Melbourne and Interstate Deliveries as per normal delivery conditions below
1 January to 20 January - CLOSED - Orders will be accepted, although not dispatched until Monday 21 January (Cheese Club will be dispatched w/c Monday 21 January)
DELIVERY costs & locations
Delivering Over Summer Months:
We have a lot of people ask us how we make sure the cheese is okay when delivered over the summer months. Please see our blog here for further information.
Expedited and express delivery
We can arrange delivery windows, next flight and express orders. Fees will apply.
All orders can be picked up from our Brunswick location. Please click here for pick up times.
Please note: Our website will accept delivery for any Australian Postcode, this does not constitute acceptance of your order. We may need to charge a fee for regional and extraordinary deliveries. Should this occur we will contact you via email.
Liability + Returns
Our drivers cannot call on arrival.
Authority to Leave: Orders are authorised to be left at your nominated address without a signature. Orders are left in the safest secure location, although please include details and we will do our best to adhere to these directions. We use majority third-party suppliers for our deliveries.
Address, phone number & email address: We cannot be held responsible for missed delivery due to innacuracy.
Cheese is highly perishable: Cheese and perishable products are non returnable.
Cornelius Cheesemongers offers no further warranties than those offered under consumer law.